Privacy Policy

WHO WE ARE


Rocque Associates Ltd is a Commercial Finance Broker based in Harrow, London.

We act as a broker for our customers and are not a lender.


HOW WE WE WILL USE INFORMATION ABOUT YOU


Rocque Associates Ltd will take your privacy seriously and will use your personal information in a number of ways which will help us;

  1. Contact you in order to discuss your application and requirements via phone, sms and text.
  2. Assist lenders underwrite your credit application
  3. For fraud prevention
  4. For Audit
  5. For statistical analysis
  6. Credit reference checks

We may share your information with, and obtain information about you from, credit reference agencies or fraud prevention agencies.


We will not disclose your information to any company outside of our lender Partners except to help prevent fraud or if required by law to do so.


For further information on how your information is used, how we maintain security of your information and your rights to access/alter and change information we hold about you, please contact Elias Violaris at info@rocqueassociates.co.uk.


ADDITIONAL MARKETING


From time to time we would like to contact you with other products, offer's and services that we provide by one or more of the following means; post, email, phone, text or automated call.


If you would like to opt out of receiving additional marketing, please do not hesitate to call Elias Violaris on 07500 957 117.


YOUR PERSONAL DATA


What we need

Rocque Associates Ltd will be what is known as the controller and the processor of the data you provide to us. We collect personal data about you which may include any special types of information or location-based information.


We also gather

Name, address, email, contact information, personal financial status (relating to all directors and proprietors), business financial status, business financial statements, and bank statements and any other associated returns/information relating to your business and personal circumstances.


Why we need it

We need to know your basic data in order to provide you with an accurate option(s) for your personal circumstances. We do not collect any personal data that we do not need in order to provide and oversee this service to you.


For processing of data to be lawful under GDPR, Rocque Associates use;


Consent: the individual has given clear consent for you to process their personal data for a specific purpose.


Contract: the processing is necessary for a contract you have with the individual , or because they have asked  you to take specific steps before entering into a contract either with ourselves or a third party on your behalf.


What we do with it

All the data we use is controlled and processed by Rocque Associates Ltd. Data is controlled/processed centrally. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.


We may pass your data to lenders/banking institutions or intermediaries who specialise in and/or offer loans for business purposes in order to provide you with offers of products suitable to meet your requirements.


Your data is stored electronically on our server. Our server is based in the UK.


In order to carry out the process, we will be required to contact you using one or more of the following means; post, email, phone, text or call.


If you would like to opt out of any of the above, do not hesitate to contact Elias Violaris directly on 07500 957 117.


How long we keep it

We will keep your basic data, such as name, address, contact details, personal financial statements for a minimum of 6 years, after which time it will be destroyed. The information used for marketing will be kept with us until you notify us that you no longer wish to receive this information.


What are your rights?

If at any point you believe retained information is incorrect you can request to see this information and eve have it corrected or possibly deleted. providing you with this information is free of charge, but charges may apply for excessive requests.


If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.


Where relevant, you have the right to withdraw consent at any time and this means that we cannot process your data provided without your consent.


If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner's Office (ICO).


Our Data Protection point of contact is Elias Violaris and you can contact him at info@rocqueassociates.co.uk.


We will share your details with selected eligible lender's with your consent, so that they process your information, allowing Rocque Associates Ltd to offer suitable and sustainable products that they provide.